Onsite Network Support and Computer Services

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Onsite support technicians provide fast and effective solutions for your business’ IT equipment's maintenance and upgrade requirements – contact us now if your systems are not working the way you want them to.  We maintain and service: servers, routers, switches, network racks & cabling, cameras and wireless access points, desktops, laptops and tablets, printers, copiers and multi-functional devices, smartphones, and storage devices (external hard drives, NAS, and SAN).

JLOTECH understands that your objectives as a small or medium size business is unique. We assist you in attaining those objectives with cost efficient services and onsite technical support. Whether you require consultation and design, a technician to maintain your existing network and workstations, or company to implement substantial upgrades or installations of new systems, we will meet your expectations.

JLOTECH provides diverse expertise that covers a comprehensive range of operating systems and software application:

• Windows (server and desktop editions from Windows 7 to Windows 11 Pro
• Software such as site to site or client VPN access, backup systems, anti-virus and security software, email, and wireless networks
• Most laptop, desktop and server hardware including SATA, SAS, SCSI drives in RAID configurations or otherwise, laptop screen and power jack replacements, RAM, CPU, power supply and motherboard replacements
• Brands such as Lenovo, Dell, HP, Cisco, Xerox, Lexmark, Western Digital, Ubiquiti, Trend Net, Milestone, Axis, Hikvision and more.

This range of experience ensures that we will offer you high quality, high-value onsite network support solutions tailored to your needs.  At JLOTECH, we specialize in providing intelligent, individually tailored network technical support.

• Secure Internet access for you and your employees
• Windows Domain Controllers
• RAID disk arrays (software and hardware)
• Off-site backup and archiving
• Routers, switches, firewalls, CAT5e/CAT6/CAT6A and fibre optic and wireless devices: installation/configuration
• SSO authentication, Domain Controllers, Members, Back-up Servers
• Mesh networks
• Active Directory Services (AD)
• Network file and printer serving (Windows, Samba, NFS shares)
• Cloud printing (with encryption)
• Remote file and desktop access (telecommuting / encrypted Internet file transfer)
• WIFI Assessments
• Remote server and workstation maintenance
• Microsoft 365
• Backup servers; archival servers IDRIVE BMR, Veeams, IPerius
• Centralized security features (anti-virus, anti-snooping, firewalls, routers etc.)